GigPro Terms of Service
Last updated: July 14, 2026
These Terms of Service ("Terms") are a binding legal agreement between you ("you," "your," or "User") and GigPro Live LLC ("GigPro," "we," "us," or "our"), the company that operates the website located at gigpro.live and the related tools, applications, and services we make available (collectively, the "Service").
The Service is a website-building and gig-management platform for musicians, bands, and music professionals. It lets you create and host a website, manage gigs and tours, generate an electronic press kit ("EPK"), host media, collect mailing-list sign-ups and booking inquiries, and connect a custom domain.
Please read these Terms carefully. By creating an account, accessing, or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.
Section 14 contains an arbitration agreement and class-action waiver that affect how disputes are resolved. Please review it carefully.
1. Eligibility and Accounts
1.1 Age. You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use the Service. If you use the Service on behalf of a band, business, or other entity, you represent that you are authorized to bind that entity to these Terms, and "you" refers to that entity.
1.2 Account registration. To use most features you must create an account and provide accurate, current, and complete information. You agree to keep your account information up to date.
1.3 Account security. You are responsible for safeguarding your login credentials and for all activity that occurs under your account. You agree to notify us promptly at support@gigpro.live if you suspect any unauthorized use of your account. We are not liable for any loss arising from unauthorized use of your account that results from your failure to keep your credentials secure.
1.4 One person per account. Login credentials may not be shared. You may invite collaborators to a site only through features we provide for that purpose.
2. The Service and Plans
2.1 Plans. We offer a free "Starter" plan and one or more paid plans (currently marketed as "Pro"). The specific features, limits, and prices of each plan are described on our pricing page and may change over time as described in Section 3 and Section 12.
2.2 Free plan. The Starter plan is provided free of charge and may include usage limits (for example, on the number of sites, storage, or bandwidth). We may modify or discontinue the free plan at any time.
2.3 Custom domains. Certain plans allow you to connect a custom domain. You are responsible for registering and maintaining ownership of any domain you connect and for complying with your domain registrar's terms. We may provide domain-related services (such as DNS configuration or SSL provisioning) but we do not guarantee the continuous availability of any third-party domain or certificate service.
2.4 Beta features. We may offer features identified as "beta," "preview," or "experimental." These are provided "as is," may be changed or withdrawn at any time, and are excluded from any service commitments.
2.5 Service changes. We are continually improving the Service and may add, modify, or remove features. We will try to give reasonable notice of material changes that adversely affect paid features, but we are not obligated to maintain any particular feature.
3. Fees, Billing, and Refunds
3.1 Paid subscriptions. Paid plans are billed on a recurring basis (for example, monthly or annually) at the price and interval shown at the time you subscribe. By subscribing, you authorize us and our payment processor to charge your payment method on a recurring basis until you cancel.
3.2 Payment processing. Payments are handled by a third-party payment processor. Your use of that processor is subject to its terms and privacy policy. You represent that you are authorized to use the payment method you provide, and you authorize us to charge all fees and applicable taxes to it.
3.3 Automatic renewal. Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. The renewal charge will be at the then-current price for your plan.
3.4 Taxes. Fees are exclusive of taxes unless stated otherwise. You are responsible for any sales, use, VAT, GST, or similar taxes associated with your subscription, other than taxes based on our net income.
3.5 Price changes. We may change our prices. For subscriptions, we will provide advance notice (for example, by email or in-product notice) before a price change takes effect on your next renewal. If you do not agree to the new price, you may cancel before it takes effect.
3.6 Cancellation. You may cancel your subscription at any time through your account settings. Cancellation stops future renewals. Unless stated otherwise, you retain access to paid features through the end of the billing period for which you have already paid.
3.7 Refunds. Except where required by applicable law or where we expressly state otherwise in writing, fees are non-refundable and we do not provide refunds or credits for partial billing periods, unused features, or downgrades.
3.8 Failed payments. If a charge fails, we may retry the charge, suspend paid features, or downgrade your account to the free plan until payment is resolved. You remain responsible for amounts owed.
3.9 Chargebacks. If you initiate a chargeback or payment dispute for a valid charge, we may suspend or terminate your account and pursue amounts owed.
4. Your Content
4.1 Definition. "User Content" means everything you upload, create, publish, or otherwise make available through the Service, including your website text and design, music, audio, video, images, band and artist information, gig and tour listings, EPK materials, and any data collected through your mailing-list or booking forms.
4.2 Ownership. As between you and GigPro, you retain all ownership rights in your User Content. These Terms do not transfer any ownership of your User Content to us.
4.3 License to us. You grant GigPro a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (for example, to resize images or transcode media for compatibility), publicly display, publicly perform, and distribute your User Content solely as necessary to operate, provide, secure, and improve the Service and to display your content as you direct (for example, publishing your gigs to your homepage, tour page, and EPK). This license ends when you delete the relevant User Content or close your account, except (a) for content you have shared publicly that others have copied or stored, and (b) for reasonable backup copies retained for a limited period.
4.4 Your responsibility for content. You are solely responsible for your User Content and for ensuring you have all rights necessary to use and share it through the Service.
4.5 Music rights. You represent and warrant that you own or have all necessary rights, licenses, consents, and permissions for any music, recordings, compositions, images, videos, and other materials you upload, including any rights held by co-writers, band members, producers, labels, publishers, performing-rights organizations, or other rights holders. You are responsible for any royalties, license fees, or clearances required for the material you publish.
4.6 Backups. While we take reasonable measures to store your content reliably, you are responsible for maintaining your own copies of your important materials. We are not a backup service and are not liable for any loss of User Content.
5. Acceptable Use
You agree not to use the Service to, and not to allow anyone else to:
- upload or publish content you do not have the right to use, or that infringes any copyright, trademark, publicity, privacy, or other right;
- upload or publish content that is unlawful, defamatory, fraudulent, obscene, sexually explicit involving minors, or that promotes violence, hatred, or discrimination;
- send unsolicited bulk or spam email through mailing-list features, or use collected email addresses in violation of applicable anti-spam laws (such as CAN-SPAM, CASL, or GDPR);
- harvest, scrape, or collect information about other users without authorization;
- impersonate any person or entity, or misrepresent your affiliation with an artist, band, venue, or promoter;
- introduce malware, or attempt to gain unauthorized access to the Service, other accounts, or our systems;
- interfere with, disrupt, overload, or circumvent any security, rate-limiting, or usage restriction of the Service;
- reverse engineer, decompile, or attempt to derive the source code of the Service, except to the extent that restriction is prohibited by applicable law;
- resell, sublicense, or provide the Service to third parties except as expressly permitted; or
- use the Service in any manner that violates applicable law or these Terms.
We may investigate suspected violations and cooperate with law enforcement. We may remove or disable content that we reasonably believe violates these Terms.
6. Mailing Lists, Booking Forms, and Contact Data
6.1 You are the controller. When you collect email addresses, booking inquiries, or other personal information from your visitors through the Service, you are responsible for how that data is collected and used, including providing any required notices and obtaining any required consents. As between you and GigPro, you act as the controller (or business) of that data and we act as your processor (or service provider) with respect to it.
6.2 Compliance. You agree to comply with all applicable data-protection and anti-spam laws in your handling of contact data, and not to use the Service to send messages that recipients have not agreed to receive or that lack a functioning unsubscribe mechanism where one is required.
6.3 Our use. We will process visitor data you collect only to provide the Service to you and as described in our Privacy Policy.
7. Intellectual Property in the Service
7.1 Our rights. The Service, including its software, templates, designs, layouts, logos, and the "GigPro" name and branding, is owned by GigPro or our licensors and is protected by intellectual-property laws. Except for the limited rights expressly granted to you in these Terms, we reserve all rights.
7.2 Your license to use the Service. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your own musical or business purposes.
7.3 Templates. Website templates and design elements we provide remain our property (or our licensors'). You may use them to build and publish your site through the Service, but you may not extract, redistribute, or resell them separately from the Service.
7.4 Feedback. If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.
8. Copyright and DMCA
We respect intellectual-property rights and expect our users to do the same. If you believe content on the Service infringes your copyright, send a notice to our designated agent at copyright@gigpro.live that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the material claimed to be infringing and its location on the Service; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the rights holder or authorized to act on the rights holder's behalf.
We may remove or disable allegedly infringing material and, in appropriate circumstances, terminate the accounts of repeat infringers. If your content is removed, you may submit a counter-notice with the information required by applicable law.
9. Third-Party Services and Links
The Service may integrate with or link to third-party services (such as payment processors, domain registrars, email or analytics providers, streaming platforms, and social media). We do not control and are not responsible for third-party services, their content, or their terms. Your use of a third-party service is governed by that third party's terms and privacy practices.
10. Suspension and Termination
10.1 By you. You may stop using the Service and close your account at any time through your account settings or by contacting support@gigpro.live.
10.2 By us. We may suspend or terminate your access to all or part of the Service, with or without notice, if: (a) you materially breach these Terms; (b) your use poses a security, legal, or reputational risk to us or others; (c) we are required to do so by law; or (d) your account is on a free plan and has been inactive for an extended period. Where practical and lawful, we will provide notice and an opportunity to cure.
10.3 Effect of termination. On termination, your right to use the Service ends and we may delete your account and User Content. We are not obligated to retain your User Content after termination, so please export anything you wish to keep beforehand. Sections that by their nature should survive termination (including Sections 3, 4.5, 7, 11, 12, 13, 14, and 15) will survive.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. To the fullest extent permitted by law, GigPro disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade.
We do not warrant that the Service will be uninterrupted, secure, error-free, or free of harmful components, that any content will be preserved without loss, or that the Service will meet your requirements or produce any particular results (such as bookings, traffic, or revenue). Any material you access through the Service is accessed at your own discretion and risk.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, GIGPRO AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BOOKINGS, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
These limitations apply regardless of the theory of liability and even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
13. Indemnification
You agree to indemnify, defend, and hold harmless GigPro and its officers, members, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your User Content; (b) your use of the Service; (c) your violation of these Terms or of any law; or (d) your violation of any third party's rights, including intellectual-property, privacy, or publicity rights.
14. Dispute Resolution; Arbitration; Class-Action Waiver
Please read this section carefully. It affects your legal rights.
14.1 Informal resolution. Before starting a formal proceeding, you agree to first contact us at legal@gigpro.live and give us 30 days to resolve the dispute informally.
14.2 Binding arbitration. Except for the exceptions below, any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by theAmerican Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. Judgment on the award may be entered in any court of competent jurisdiction.
14.3 Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or equitable relief in court to protect its intellectual-property rights.
14.4 Class-action waiver. You and GigPro agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims.
14.5 Opt-out. You may opt out of this arbitration agreement by sending written notice to legal@gigpro.live within 30 days of first accepting these Terms. If you opt out, the arbitration and class-waiver provisions will not apply to you, but the rest of these Terms will.
14.6 Jurisdiction if arbitration does not apply. If the arbitration agreement is found not to apply to a dispute, that dispute will be resolved in the state or federal courts located in the state identified in Section 15, and you consent to the jurisdiction of those courts.
15. Governing Law
These Terms and any dispute arising out of them are governed by the laws of the State of Vermont, and the federal laws of the United States where applicable, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
16. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you by a reasonable method, such as posting the updated Terms with a new "Last updated" date, emailing you, or displaying an in-product notice. Changes take effect when posted unless stated otherwise. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service.
17. General
17.1 Entire agreement. These Terms, together with the Privacy Policy and any plan-specific terms, are the entire agreement between you and GigPro regarding the Service and supersede any prior agreements.
17.2 Severability. If any provision is found unenforceable, the remaining provisions will remain in full effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
17.3 No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
17.4 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
17.5 Relationship. These Terms do not create any partnership, joint venture, employment, or agency relationship between you and GigPro.
17.6 Force majeure. We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, outages, acts of third parties, or governmental actions.
17.7 Notices. We may provide notices to you by email, through the Service, or by posting on gigpro.live. You may send notices to us at legal@gigpro.live.
17.8 Export and sanctions. You represent that you are not located in, and will not use the Service in violation of, any applicable export-control or sanctions laws.
18. Contact Us
If you have questions about these Terms, contact us at:
GigPro Live LLC
Email: legal@gigpro.live
Support: support@gigpro.live
Website: https://gigpro.live